Shipping Policy

Last Updated: 07/06/2026

Thank you for shopping with Flex Fruits. We are committed to delivering your Premium Afghan Chilgoza Pine Nuts and other products safely and efficiently.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During periods of high order volume, processing times may be slightly delayed.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Local Deliveries: 2–7 business days
• International Deliveries: 7–21 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (where available).

International Shipping

We ship to selected international destinations. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's authorities.

Shipping Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order. Flex Fruits is not responsible for delays or lost shipments resulting from incorrect or incomplete address information provided by the customer.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us within 7 days of delivery at:

Email: [your email address]
Phone: [your phone number]

We will work with the shipping carrier to help resolve the issue as quickly as possible.

Order Changes & Cancellations

Orders may only be modified or canceled before they have been processed for shipment. Once an order has been shipped, it cannot be canceled.

Contact Us

If you have any questions regarding our shipping policy, please contact us:

Flex Fruits
Email:  beautyflex.ltd@gmail.com
Phone: [your phone number]
Address: 128 City Road, London EC1V 2NX, United Kingdom